Privacy Policy
Who we are
Suggested text: Our website address is: https://arthursconsulting.co.za.
Effective Date: 04 June 2025
Arthur Financial Services (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
Please read this Privacy Policy carefully to understand how we collect, use, protect, and share your information.
Collection of Personal Information
We collect personal information in the following ways:
- When you provide it to us directly (e.g., through forms on our website, via email, or telephonically)
- Automatically when you use our website (e.g., through cookies and analytics tools)
Types of personal information collected may include:
Any other information relevant to the services we provide
Full name
Contact details (email address, phone number, physical address)
ID number or company registration number
Financial and banking information
Use of Personal Information
We collect and use your personal information to:
Provide and manage our financial services
Communicate with you about your account or our services
Comply with legal and regulatory obligations
Improve our website and service delivery
Send newsletters or promotional material (with your consent)
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Sharing of Personal Information
We do not sell your information. We only share your personal data:
With your explicit consent
With service providers or partners that assist in delivering our services (under strict confidentiality agreements)
When required to do so by law, regulation, or legal process
Security of Your Information
We use appropriate technical, physical, and administrative safeguards to protect your information from loss, misuse, unauthorized access, disclosure, or alteration.
Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us using the information below.
Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience and collect data for website analytics. You can adjust your browser settings to refuse cookies, but this may impact website functionality.
Retention of Data
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to This Policy
We may amend this Privacy Policy from time to time. Updated versions will be posted on our website with the effective date. Continued use of our website or services signifies your acceptance of any changes.
Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
Arthur Financial Services
Email: info@arthurfinancialservices.co.za
Phone: +27 63 445 7132
You may also contact the Information Regulator (South Africa):
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za
Website Designed & Managed by Iron Edge Design Digital Marketing Agency
For more information, visit: www.ironedge.co.za